ERP support

Who will make changes to your ERP?

Your ERP will need changes as your business grows. Let us make them for you, or make them yourself if you can code.

For most businesses

Managed Support

For teams without coding skills. Tell us what you need, and we do the work.

$29.00 /month

Add to order
  • Up to 3 change requests a month
  • New fields, screens and reports
  • Small workflow changes
  • We test each change before it goes live
  • Help by ticket, in support hours

Self-managed

For skilled users who can code. You make your own changes to your ERP.

Free

Add to order
  • We give you the details you need to code
  • Your own AI tools are welcome, on your own subscription
  • You are responsible for your changes
  • Fixing your own code is paid work

Example prices in US dollars, excluding tax. Hosting, updates, backups and monitoring are part of your Nexa ERP plan with either choice.

How Managed Support works

Each change goes through the same simple steps.

Ask

Send your request as a support ticket.

Agree

We confirm what we will change. Bigger jobs are quoted first.

Build

We make the change and test it.

Use it

It goes live, and you start using it.

Common questions

Which one is right for me?

If nobody on your team writes code, choose Managed Support. If you do, Self-managed may suit you.

What counts as a change request?

One small change, like a new field, report or workflow step. New apps and larger projects are quoted separately.

Can I change my choice later?

Yes. Contact us and we will switch you.

What if my own code breaks something?

We can help, but fixing changes you made yourself is paid work.

Choose your support in your order.

Pick a Nexa ERP plan, and the next step asks who will make your changes.